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PagerDuty

You can connect PagerDuty to Simple Observability to forward alerts directly into your incident management workflow. This ensures that your team can respond quickly without needing to monitor multiple dashboards.

Connecting PagerDuty

  1. In your Simple Observability account, open the Channels page.
  2. Click the Add Channel button in the top right.
  3. Select PagerDuty as the channel type.
  4. Click Connect to PagerDuty.
  5. You’ll be redirected to PagerDuty to approve the integration. Simple Observability only requests access to create an integration key for your services.
  6. After being redirected back to Simple Observability, select the service you want to connect.

Info

Even if you select multiple services during the integration process, only the first service is used. If you need to send alerts to more than one service, create a separate channel for each service. You can then link a rule to multiple channels.

Sending a test alert

After creating the channel, you can use the Test button to verify the integration. The test sends a change event to the connected service — not a real incident — so you can confirm that the connection works without triggering unnecessary alerts for your on-call team.