Doksure stopped fighting with complex monitoring infrastructure to focus on its actual product: a secure document sharing platform.
Doksure handles sensitive documents. When users upload proof of identity or financial records, they expect the platform to work. No one cares about your backend until it’s down.
For a small team, monitoring is usually a headache. It’s often a choice between spending days setting up a complex open-source stack that you then have to maintain, or paying for an “enterprise” tool with features you don’t need and a bill you don’t want.
Doksure realized that the time they spent babysitting their monitoring tools was time they weren’t spending on their core product.
Switching to Simple Observability gave them visibility without the work. The agent was up in minutes, and it hasn’t needed a configuration change since. It stays out of the way.
The team uses it to track the essentials:
- Server basics: Watching CPU, memory, and disk space to catch leaks or full disks before they cause an outage.
- Web traffic: Monitoring Nginx request volumes and error rates. If 5xx errors spike, they know exactly when and why.
- Backups and jobs: Making sure recurring cleanup tasks and database backups actually run. If a cron job fails silently, they get an alert.
Infrastructure shouldn’t be a full-time job for a small team. By simplifying their stack, Doksure can spend their engineering time on document security, while trusting that if something breaks, they’ll be the first to know.